Shipping Policy
Last Updated: July 8, 2026
At Homelydec, we are committed to providing a smooth, reliable, and convenient delivery experience for every customer. We carefully prepare and package each order to ensure that your wall murals and home décor products arrive safely and in excellent condition.
This Shipping Policy explains our shipping methods, processing times, delivery costs, and other important information regarding your order.
1. Order Processing Time
All orders placed through Homelydec are carefully reviewed and prepared before shipment.
Most orders are processed within:
1–3 business days
after payment confirmation.
Please note that processing time may vary during:
- Peak shopping seasons
- Holidays
- Promotional events
- High-volume order periods
Orders are not processed or shipped on weekends or public holidays. Processing will resume on the next available business day.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
2. Shipping Costs
We offer simple and transparent shipping rates for all customers.
Free Shipping
Enjoy free standard shipping on orders of $50 or more.
Standard Shipping
For orders under $50, a standard shipping fee of:
$4.99
will be applied at checkout.
The final shipping cost will be automatically calculated and displayed before you complete your purchase.
3. Estimated Delivery Time
After your order has been processed and shipped, estimated delivery times are generally:
7–15 business days
Delivery times may vary depending on:
- Destination country or region
- Local customs procedures
- Weather conditions
- Carrier delays
- Public holidays
- Other unexpected circumstances
Please understand that estimated delivery times are not guaranteed dates, but we always work to ensure your order arrives as quickly as possible.
4. Shipping Destinations
Homelydec ships to selected countries and regions worldwide.
Available shipping destinations will be displayed during checkout. If your location is not available at checkout, please contact our customer service team to confirm whether shipping options are available.
Email:
5. Order Tracking
Once your order has been shipped, we will send you a confirmation email with tracking details.
You can use the tracking information provided to monitor your package during transit.
Please allow some time for tracking information to become active after shipment. In some cases, tracking updates may be delayed due to carrier processing.
If your tracking information has not updated for an extended period, please contact us and we will assist you.
6. Wall Mural Product Preparation
Many of our wall mural products require careful preparation before shipping to ensure product quality.
Before shipment, we may:
- Inspect product quality
- Confirm printing accuracy
- Carefully package the mural materials
- Protect products against damage during transportation
Because wall murals are delicate decorative products, proper packaging is essential to prevent damage such as creasing, tearing, or moisture exposure during transit.
7. Address Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please carefully check:
- Recipient name
- Shipping address
- Postal code
- Phone number
- Other required delivery details
If incorrect shipping information is provided and the package cannot be delivered, additional shipping costs or reshipping fees may apply.
Please contact us as soon as possible if you need to update your shipping information after placing an order.
8. Customs, Duties, and Taxes
Depending on your destination country, your order may be subject to customs duties, import taxes, or other local charges.
Any customs fees, duties, or taxes imposed by local authorities are the responsibility of the customer.
Homelydec is not responsible for delays caused by customs inspections or procedures.
9. Lost, Delayed, or Damaged Packages
We understand that unexpected delivery issues may occasionally occur.
If your package:
- Has not arrived within the estimated delivery timeframe
- Shows unusual tracking updates
- Arrives damaged
- Is missing items
Please contact us at:
with your order information and any relevant details. Our team will review the situation and provide assistance.
For damaged packages, we recommend providing photos of the package and product condition to help us resolve the issue more efficiently.
10. Incorrect Address or Failed Delivery
If a package cannot be delivered due to an incorrect address provided by the customer, the customer may be responsible for any additional shipping costs required for resending the order.
If a package is returned to us because it was refused, unclaimed, or undeliverable, we will contact you to determine the next steps.
11. Changes to This Shipping Policy
Homelydec reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page with an updated revision date. We encourage customers to review this policy periodically for the latest shipping information.
12. Contact Us
If you have any questions about shipping, delivery times, or your order status, please contact our customer support team:
Email:
Thank you for choosing Homelydec. We appreciate your trust and are dedicated to delivering high-quality wall décor products and a reliable shopping experience.