Last Updated: July 2, 2026
At Homelydec, we respect your privacy and are committed to protecting the personal information of our customers and visitors.
This Privacy Policy explains how HONG KONG TONGWAN CO., LIMITED (“we”, “us”, or “our”) collects, uses, protects, and manages your personal information when you visit homelydec.com (the “Website”), purchase our products, communicate with us, or use any services provided through our online store.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
1. About Homelydec
Homelydec is an online home decoration brand focused on providing stylish and inspiring wall decoration products for modern living spaces.
Our collections include:
- Wall art
- Decorative paintings
- Wall prints
- Home decoration pieces
- Interior styling products
We aim to help customers create beautiful, comfortable, and personalized spaces through thoughtfully selected home decor products.
This Website is operated by:
HONG KONG TONGWAN CO., LIMITED
Registered Address:
Room A133, 15/F, Block A,
Watson Building,
14-18 Wong Chuk Yeung Street,
Fo Tan, Hong Kong
Customer Service Email:
Phone:
+852 5728 6391
2. Information We Collect
When you visit our Website, place an order, contact customer service, or interact with our services, we may collect certain information necessary to operate our business and provide a better shopping experience.
The types of information we may collect include:
Personal Information
This may include:
- Full name
- Email address
- Telephone number
- Shipping address
- Billing information
- Order details
- Customer communication records
We collect this information when you:
- Create an account
- Place an order
- Contact us
- Subscribe to updates
- Request customer support
This information allows us to process orders, provide assistance, and improve our services.
Automatically Collected Information
When you browse our Website, we may automatically collect technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Pages visited
- Access time and date
This information helps us understand customer behavior, improve website performance, and maintain website security.
3. How We Use Your Information
Homelydec may use collected information for the following purposes:
Order Processing
We use your personal information to:
- Confirm and process purchases
- Prepare orders
- Arrange delivery
- Provide order updates
- Handle customer requests
Customer Service
We may use your information to:
- Respond to questions
- Provide product information
- Assist with order issues
- Process returns and refunds
- Improve customer support quality
Website Improvement
We use information to:
- Improve website functionality
- Optimize customer experience
- Understand customer preferences
- Improve product selection
- Develop better services
Security Protection
We may use information to:
- Protect against fraudulent activity
- Maintain website security
- Prevent unauthorized access
- Ensure safe transactions
4. Cookies and Similar Technologies
Homelydec uses cookies and similar technologies to improve your browsing experience.
Cookies are small files stored on your device when you visit a website.
We may use cookies to:
- Remember customer preferences
- Improve website navigation
- Analyze website performance
- Understand visitor behavior
You may manage cookie settings through your browser.
Please note that disabling cookies may affect certain website functions.
5. Payment Information
Homelydec values the security of customer information.
We do not directly store complete payment card details.
Payment-related information may be handled securely through third-party service providers.
These providers manage information according to their own privacy and security policies.
We only use necessary transaction information to:
- Complete purchases
- Confirm orders
- Prevent fraud
- Provide customer support
6. Sharing of Information
Homelydec does not sell, rent, or trade customer personal information.
We may share information only when necessary, including with:
Service Providers
Such as:
- Website service providers
- Order processing services
- Shipping service providers
- Customer support platforms
These providers only receive information required to provide their services.
Legal Requirements
We may disclose personal information if required by:
- Applicable laws
- Legal procedures
- Government authorities
- Regulatory requirements
7. Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Modification
- Disclosure
We continuously review our security practices to help protect customer information.
However, no online system can guarantee complete security.
8. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Requesting access to personal data
- Requesting correction of inaccurate information
- Requesting deletion where applicable
- Managing marketing communications
To exercise these rights, please contact:
Email:
9. Marketing Communications
From time to time, Homelydec may send communications about:
- New collections
- Home decoration inspiration
- Special offers
- Brand updates
You may unsubscribe from promotional communications at any time.
10. Children’s Privacy
Homelydec does not knowingly collect personal information from children under the age of 13.
Our Website and products are intended for general consumers.
If you believe a child has provided personal information, please contact us so appropriate action can be taken.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to:
- Changes in business operations
- Improvements to services
- Changes in legal requirements
Any updates will be posted on this page with a revised effective date.
Customers are encouraged to review this Privacy Policy periodically.
12. Governing Privacy Principles
Homelydec respects customer privacy and follows responsible practices regarding the collection, use, and protection of personal information.
We are committed to transparency and maintaining customer trust.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
HONG KONG TONGWAN CO., LIMITED
Address:
Room A133, 15/F, Block A,
Watson Building,
14-18 Wong Chuk Yeung Street,
Fo Tan, Hong Kong
Phone:
+852 5728 6391
Email: